Terms & Conditions

Terms of Service

Last updated: November 11, 2026

Welcome to ZIVVI STORE. These Terms of Service govern your access to and use of our online store, website, and related services. By visiting our website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

1. About ZIVVI STORE

ZIVVI STORE provides an online shopping experience featuring watches and timepieces. References to “we”, “us”, or “our” mean ZIVVI STORE. References to “you” or “your” mean the customer or visitor using our website.

2. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or other customers’ use. You must provide accurate, current, and complete information when placing an order or contacting us.

3. Product Information

We make reasonable efforts to display product descriptions, images, colours, and details as accurately as possible. Actual colours and appearance may vary depending on your device and screen settings. Please review the details shown on the relevant product page before ordering.

4. Prices and Availability

Prices, promotions, product availability, and product details may change without notice. We reserve the right to correct errors, update information, limit quantities, or discontinue products where permitted by applicable law. Applicable delivery charges and taxes will be shown during checkout where available.

5. Orders and Payment

Submitting an order is an offer to purchase the selected products. An order is subject to acceptance and availability. We may contact you to verify order details or decline or cancel an order where necessary, including suspected fraud, inaccurate information, listing errors, or stock unavailability. Any refund due for a cancelled paid order will be handled through the original payment method or relevant payment provider, subject to its procedures.

You agree to provide valid billing, delivery, and payment information. Payment processing may be handled by third-party payment providers, whose terms and policies may also apply.

6. Shipping and Delivery

Delivery options, charges, estimated timeframes, and service availability are presented during checkout or in our shipping information where applicable. Delivery estimates are not guarantees and may be affected by carrier delays, customs processes, weather, or incorrect delivery details. You are responsible for providing a complete and accurate shipping address.

7. Returns, Refunds, and Cancellations

Requests relating to returns, refunds, exchanges, or order cancellations are handled in accordance with our applicable Refund Policy and any rights available under local law. Please review the Refund Policy before placing an order. For assistance, contact us at zivvistore@gmail.com.

8. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions, expiry dates, product exclusions, and availability. Unless stated otherwise, offers cannot be exchanged for cash and may not be combined. We may modify or withdraw a promotion where permitted by law.

9. Intellectual Property

Website content, including text, graphics, logos, product presentation, and design elements, is owned by or licensed to ZIVVI STORE and is protected by applicable intellectual property laws. You may use the website for personal, non-commercial shopping purposes. You must not reproduce or commercially exploit website content without permission, except where permitted by law.

10. Third-Party Services and Links

Our website may include services, tools, or links provided by third parties. We do not control and are not responsible for third-party websites or services. Your use of those services may be subject to their own terms and privacy policies.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and shared when you browse our store, contact us, or place an order.

12. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these Terms excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited. To the extent permitted by law, ZIVVI STORE will not be liable for indirect or consequential loss arising from use of the website or services.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

14. Governing Law

These Terms are subject to applicable laws and regulations. Any rights or remedies available to consumers under mandatory local law remain unaffected by these Terms.

15. Contact Us

If you have questions about these Terms or need assistance with an order, please contact us:

ZIVVI STORE
Email: zivvistore@gmail.com