Privacy Policy
Your Privacy Matters
This Privacy Policy explains how Zivvi Store collects, uses, and shares personal information when you visit our store, contact us, or place an order.
Information We Collect
Depending on how you interact with our store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and messages you send to us. Our website platform and service providers may also collect technical information such as device, browser, and usage data.
How We Use Information
We use information to process and fulfil orders, arrange delivery, provide customer support, communicate about purchases, maintain and improve our store, protect against fraud or misuse, and meet applicable legal requirements.
Payments and Service Providers
Payments are handled through the payment methods and providers made available at checkout. We do not intend to store full payment card details on our own systems. We may share relevant information with service providers that help operate our store, process payments, deliver orders, provide analytics, or support our business.
Cookies and Similar Technologies
Our store and its platform providers may use cookies and similar technologies to operate the website, remember preferences, understand site usage, and improve the shopping experience. You can manage cookies through your browser settings; some site features may not work as intended if cookies are disabled.
Data Retention and Security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including order records, customer support, and legal or operational requirements. We use reasonable measures designed to protect information, but no method of transmission or storage is completely secure.
Your Choices and Rights
Depending on applicable law, you may be able to request access to, correction of, or deletion of your personal information, or object to certain uses. To make a privacy-related request, contact us through the Contact Us page.
Children’s Privacy
Our store is not intended to knowingly collect personal information from children without appropriate consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date where appropriate.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.